Terms of Service
Effective Date: October 1, 2024
Welcome to F+L Boutique! By using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you should not use our website or services.
1. General Terms
By accessing or using our website, you agree to the following:
- You are at least 18 years old or have parental consent to use the site.
- You will not use the website for any unlawful purpose.
- You agree to provide accurate, current, and complete information when creating an account or making a purchase.
- We reserve the right to modify or discontinue any part of the website at any time without notice.
2. Pricing and Product Information
- All prices listed on the website are subject to change without notice.
- We make every effort to ensure the accuracy of the product descriptions and images on the site. However, we cannot guarantee that all information will be error-free. If an error is found, we will correct it as soon as possible.
- F+L Boutique reserves the right to refuse or cancel any order due to pricing errors, product availability, or any other reason.
3. Payment Terms
- Payment is required at the time of purchase through our secure payment gateway.
- We accept major credit cards and other payment methods as specified on our checkout page.
- Your credit card will be charged immediately upon checkout completion.
4. Shipping and Delivery
- All items ship from Middletown, Delaware. We include FREE SHIPPING on any purchase $75 or more and free pickup at our shop at 25 W Main Street in historic downtown Middletown, Delaware. Shipping fees and delivery times are calculated at checkout and vary based on location and shipping method.
- F+L Boutique is not responsible for any delays caused by the shipping carrier.
- Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.
5. Return and Exchange Policy
At F+L Boutique, we strive to ensure you are satisfied with your purchase. However, we understand that items may not always fit as expected. Please review our policy below regarding exchanges and returns:
Eligibility for Exchange
- All sales are final, with the exception of items that do not fit.
- We offer a 10-day exchange policy for store credit only.
- Items must be unworn, unwashed, and include the original tags and invoice.
Exchange Process
- The customer is responsible for all shipping costs associated with the exchange.
- We recommend using a shipping method with tracking and insurance when returning items to ensure they arrive safely at F+L Boutique.
- Please allow up to 2 weeks for us to receive your returned item and process your store credit.
Contact Us For further instructions, including our return address, please email us at info@shopfandl.com.
6. Intellectual Property
- All content on this website, including images, text, logos, and designs, is the property of F+L Boutique and is protected by copyright and other intellectual property laws.
- You may not reproduce, distribute, or use any content from this website without express written permission from F+L Boutique.
7. Limitation of Liability
- F+L Boutique shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
- Our total liability to you for any damages shall not exceed the amount you paid for the product(s) in question.
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Third-Party Links
Our website may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content, products, or services.
10. Governing Law
These terms are governed by and interpreted in all respects in accordance with the substantive laws of the state of Delaware, U.S.A., without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Delaware, U.S.A., for the resolution of any disputes.
11. Changes to Terms
We reserve the right to update or modify these terms at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the website after any modifications signifies your acceptance of the updated terms.
12. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at info@shopfandl.com.